The market is not standing still
Aggregate growth tells only part of the story. Beneath the surface, customers, value and relationships are changing.
THE MAGAZINE
01 — IDEAS
Aggregate growth tells only part of the story. Beneath the surface, customers, value and relationships are changing.
02 — RESEARCH
A guide to AI’s history, today’s technologies and the changes they bring to everyday life.
To understand why an assistant describes a house in a particular way, trace the sources it found and the signals it interpreted.
The deadline for some high-risk systems has moved. Prohibitions, transparency and operational accountability remain in force.
A shared platform can release capacity and knowledge; its value depends on how much decision-making it leaves to the maisons.
A flat market can hide costly customer replacement. Churn changes the priorities for product, budgets and the boutique experience.
Millennials and Gen Z are not simply leaving luxury: they are redefining its value through access, culture and new forms of belonging.
03 — FRAMEWORKS
A practical way to read customer growth through acquisition, retention, reactivation and value.
04 — FORMATS IN DEVELOPMENT